Welcome to LBhealthcare Physiotherapy! We are delighted to announce that we are now in a position to reopen for face-to-face appointments for clients.

You can be reassured that, as always, your health and safety are of the utmost importance to us along with that of our clinicians. We have implemented some changes in accordance with the guidance of our governing body, the Chartered Society of Physiotherapy, in addition to government guidance, to ensure that we can open safely.

Your therapist will initially undertake a virtual first approach to determine individual patient needs. Balancing the risk and the benefit to each client of a face-to-face approach remains key to every decision we take and we will seek your informed consent prior to a face-to-face consultation.

If our therapist deems that you will benefit from a face-to-face appointment then you will receive via email a detailed set of instructions which we ask that you adhere to when attending your appointment. This will include a COVID-19 screening questionnaire.

We have put in place an increased cleaning regime for all clinical and communal areas. Clinical rooms will be cleaned thoroughly between each patient and we have allowed time between each appointment to allow for this. The toilet facilities will be out of use for visitors to the building unless it is urgent.

We will ask you to use hand sanitiser when you enter the building and you must bring with you a face mask or face covering. These will be available to purchase from reception at a cost of £1 if you do not have your own. We have carried out a full risk assessment and are confident that we can continue to provide physiotherapy safely.

Our aim is to make you feel safe and comfortable while you are in our clinic and our staff will all be wearing personal protective equipment.

If you have any questions please contact our friendly reception team on 01489-569888 and they will be happy to help you. We will do our best to get you back to full function as soon as possible. The LBhealthcare team

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